Q: What makes your eyewear luxury or handmade?

A: Each pair of our eyewear is handcrafted by skilled artisans using premium materials, ensuring attention to detail, uniqueness, and superior quality.

Q: Where are your products made?

A: All our eyewear is designed in Albania and handcrafted in Fukui City, Japan.

Q: How can I place an order?

A: Simply browse our website, select the product, and follow the checkout process. For assistance, contact us via email.

Q: What payment methods do you accept?

A: We accept credit/debit cards, PayPal, and bank transfers. All payments are processed securely.

Q: Do you ship internationally?

A: Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.

Q: How long does delivery take?

A: Delivery within Albania takes 2–5 business days. International shipping typically takes 5–10 business days.

Q: What if I received a damaged or wrong item?

A: Please contact us immediately with photos. We will replace the item or offer a full refund.

Q: How should I care for my eyewear?

A: Clean your eyewear with a microfiber cloth and store it in its protective case. Avoid exposure to extreme heat or harsh chemicals.

Q: Do you offer prescription lenses?

A: At this time, we offer only frames with standard sun lenses. You can fit prescription lenses at your local optician.

Q: How can I contact you?

A: Email us at [email protected] or use the contact form on our website. We typically respond within 24 hours.