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Privacy Policy

1. Introduction

This Privacy Policy explains how KOHA Eyewear collects, uses, and protects your personal data in accordance with Albanian Law No. 9887/2008 on Personal Data Protection and relevant EU GDPR principles.

2. Data We Collect

We may collect the following personal data:

– Name and surname
– Contact information (email, phone number, address)
– Payment information (processed securely via third-party services)
– Browsing and usage data (via cookies, with consent)

3. Purpose of Data Collection

We use your personal data to:

– Fulfill your orders and deliver products
– Provide customer support
– Send updates or marketing emails (with your consent)
– Improve our website and services

4. Legal Basis for Processing

We process your data based on:

– Your consent
– Fulfillment of contractual obligations (e.g., order delivery)
– Compliance with legal obligations

5. Data Sharing and Third Parties

We do not sell your data. We may share your data with trusted third parties for:

– Payment processing (e.g., PayPal)
– Delivery services (e.g., couriers)
– Email communication platforms (e.g., Mailchimp)

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above, or as required by law.

7. Your Rights

Under Albanian and EU data protection law, you have the right to:

– Access your data
– Request correction or deletion
– Withdraw your consent at any time
– Object to certain processing activities

You can exercise these rights by contacting us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Cookies

Our website uses cookies to enhance your browsing experience. You will be asked to consent to the use of cookies when you first visit our site.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:
Email: [email protected]
Phone: +355 69 281 5619